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FEES & INSURANCE

We strive to help alleviate the cost of therapy by offering a range of fees

» How much is a session?

On average, a session fee is between $175 – $250. The rate is based on which clinician you are seeing – and how many years they have been in practice.

Reduced fee services are available based on financial hardship. Please contact us directly to discuss this option.

» What insurance do you take?

Collaborative CBT is in network with NYU’s Wellfleet (previously CHP) plan and Lyra Health’s program.

We are an out-of network provider for all other insurances. Our services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking the following questions:

  • Do I have out-of-network mental health insurance benefits?
  • Do I have out of network telehealth mental health insurance benefits? If so, what parameters are there for this type of coverage?
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?

» How do I pay for my sessions?

You can pay for sessions via Zelle or credit card. We require a credit card on file but there is a processing fee. Zelle can be set up with your bank and we will send you instructions on how to send in payment. Payment is due at the time of each session

» What is the cancellation policy

At Collaborative CBT, we want to make sure that your time is yours. As such, we require a minimum of 24 hour notice to cancel your appointment.

If you are unable to make your appointment and cancel with less than 24 hour notice, you will be responsible for the session fee. Extenuating circumstances are always taken into consideration and we waive this fee for the first time a client late cancels.

We will also do our best to reschedule a late cancellation for another time that week without additional charge, schedules permitted.

» How does the "No Surprise Act" affect me?

YOUR RIGHTS AND PROTECTIONS AGAINST SURPRISE MEDICAL BILLS
(OMB Control Number: 0938-1401)

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

What is “balance billing” (sometimes called “surprise billing”)?

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a healthcare facility that isn’t in your health plan’s network.

“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care – like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.
You are protected from balance billing for:

Emergency services

If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

Certain services at an in-network hospital or ambulatory surgical center

When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.

If you get other services at these in-network facilities, out-of-network providers can’t balance bill you unless you give written consent and give up your protections.

You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

When balance billing isn’t allowed, you also have the following protections:

You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network).

Your health plan will pay out-of-network providers and facilities directly.

Your health plan generally must:

  • Cover emergency services without requiring you to get approval for services in advance (prior authorization).
  • Cover emergency services by out-of-network providers.
  • Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
  • Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.

If you think you’ve been wrongly billed, contact the No Surprises Help Desk at (800) 985-3059. Visit www.cms.gov/nosurprises/consumers for more information about your rights under federal law.

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